​Project Brief
Improving Bike Tracking and Maintenance in E-Bike Rental Services
E-Bike
Case Study
Role
Product Designer
Team
Me
Timeline
2 weeks
SKILLS/TOOLS
User Research, User Testing, Ideation, Prototyping, Figma
Overview
Revolutionizing E-Bike Rental Services
Designing an Effective Bike Tracking and Maintenance System for E-Bike Rental Services to Address the Challenges of Unrestricted Usage and Abandoned Vehicles
Problem Context
Real-time Bike Management Solution
Designing an Effective Bike Tracking and Maintenance System for E-Bike Rental Services to Address the Challenges of Unrestricted Usage and Abandoned Vehicles
"Are you tired of manually monitoring your e-bikes and struggling to keep track of their health, location, and performance?"
Introducing the revolutionary E-Bike Dashboard concept.
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The ultimate real-time bike management solution designed specifically for operational managers at e-bike start-ups.
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With my state-of-the-art dashboard, you can now monitor your bikes in real-time, track their live location, battery status, speed, weight, tyre pressure, and even detect traffic rules violations.
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Say goodbye to manual monitoring and hello to the future of e-bike management!
Stay Ahead of the Game
Real-time Alerts and Notifications for E-Bike Violations
Based on my research, I found that real-time information about e-bike violations is critical for operational managers to effectively manage their e-bike fleet.
Therefore, I designed an alert and notification system that instantly notifies the operation manager when a bike violates any defined threshold such as speed, weight, zone restrictions, tyre pressure, or traffic rules.
This system helps operational managers to stay on top of their e-bike fleet, address violations in a timely manner, and ensure the safety of their customers.
Through user research, I have identified the need for real-time information and developed a solution that addresses this crucial need for operational managers.
Prior assumptions
Sensors Galore
I am made sure to assume that all E-bikes are equipped with all the necessary sensors to gather critical information on bike health, location, speed, and more, enabling operational managers to efficiently manage their fleets and provide a safe and reliable rental experience for customers.
Building Empathy
Business solution
Implementing a real-time monitoring system to track e-bikes and alert operational managers in case of violations or maintenance issues.
Design solution
How might we design an intuitive dashboard that displays real-time data on e-bike health, location, speed, and other key metrics, enabling operational managers to proactively manage their fleets and address issues as they arise?
Personas
Let's meet and get to know Ashish and Sanket
Ideation
This is where I transition from learning about
user and the problem to coming up with solutions.
A: Design a web app which shows real time location, battery status, speed violations, weight violation and tire pressure of each bike.
B: Design the web app with keeping in mind to overcome maintenance cost of the vehicle.
C: Design a web app such a way that the operational manager can track all bikes in real time.
Sketching
Some of the early explorations that I’ve tried
Visual Design
It's time to convert research findings and our iterations into pixels
I used restrained colors to create an airy and minimalistic interface. Also tried to not overload screens with elements to let users perform tasks with the one-finger tap or mouse clicks.
